RetainIQ
Motor Finance · Retention Intelligence

Customer retention
intelligence for
motor finance.

"You can't improve what you can't measure." Most motor finance lenders have no reliable way to measure their most critical commercial metric. We deliver your first-ever true retention rate in two weeks.

Start a 2-week pilot See the dashboard →
£14Mannual book value from a 1pp uplift
2 weeksfrom data extract to first CRR
5 signalsscored by our AI matching engine
Working with motor finance leaders

Three capabilities. One persistent customer view.

AI Identity Resolution
  • Probabilistic match across 5 data signals
  • Handles misspellings and shared households
  • Survives changed contact details
Retention KPI Engine
  • Standardised Customer Retention Rate (CRR)
  • Benchmarked across HP, PCP, Lease, Personal Loan
  • Configurable measurement windows
Interactive Dashboard
  • Drill from national HQ → dealer
  • "Lost to Dealer" analysis
  • At-risk renewal pipeline
  • 7-dimension Data Explorer

Real pilot results.

52,795
Contracts Analysed
51,225
Unique Customers Resolved
4.59%
National 6-Month CRR
RetainIQ Overview tab — KPI tiles, retention curve, and regional scatter
Overview. Headline KPIs, retention curve from contract end, and a region scatter that surfaces where to focus.
RetainIQ Dealer Retention tab — every dealer ranked by CRR with same vs. different dealer split
Dealer Retention. Every dealer ranked by CRR with the same vs. different dealer split that powers Lost-to-Dealer analysis.
Try the live demo →

Pricing scales with your book size.

Essentials
Up to 50K live contracts
Professional
50K – 200K live contracts
Enterprise
200K+ live contracts

Every engagement starts with a commitment-free 2-week pilot. Talk to us for a tailored quote.

Discover your true retention rate.

2 weeks. No commitment. Your data, your insights, walked through with you.

Get in touch → Try the live demo